They are the definition of top tier customer service! Elliot was a rock star in helping me get a bike cleaned up and tuned up for my son. I would recommend this place to anyone, they really care about the customer.
My hubby and I were headed to HB for Labor Day weekend. We had been in the market for beach cruisers for about a year. We drove by The Cyclist and decided to stop in. SO GLAD we did! My hub and I each found a bike we truly loved. Stocked up on a couple of accessories and we were ready to go. The sales staff was super helpful. They installed our accessories, and got our bikes ready to use. We've rode them everyday. They are great!
My biking exercise in Huntington beach was cut short due to a flat tire. I decided to stop by this place at 10 am & Chad promptly assisted my request for the best new tires , tubes & tape to prevent tube puncture applied in the tire's interior. The price is fair. I was back in 2 hours & as promised, my bike was ready again for action. Thank you Chad for the great customer service.
I came in yesterday right as these guys were opening in need of assistance with a tire on my jogging stroller. They not only fixed it, they explained to me how I messed it up (over inflating it without holding it center) and checked my other tires. They even came outside so I didn't have my drag my kids out of the car. Soooo awesome!!! I would definitely bring my bikes here even though there are closer shops to me due do their customer services.
We came in for the first time this weekend in need of tire help for my beach cruiser and some cute cosmetic additions to my daughter's bike as well. We were lucky enough to meet Tom. He was very knowledgeable and honest with me about my bike needs.
He recommended higher quality tires. Which were more than I wanted to spend, but he took his time with me in explaining the different benefits of these more expensive tires. In the end, he made me feel comfortable in upgrading.
Tom'a service was so great! He advised it would be about an hour for my bike to be finished and recommended a sandwich shop across the street to kill some time. We live close, but since we rode over, we divided to check it out. In no time, our bikes were ready.
They both looked great when we picked them up.
Thank you Tom for your great help! We will be back with more bike needs in the future!
These guys are awesome!
Came in with messed up spin shoe cleats.
They were able to help me fix them quickly and even gave me some techniques for a better ride.
This is THE place to get your bike gear, bike info, and any/all cycle tune ups!
I purchased some new tires online and then came here to get them put on along with a mini once over on my bike. The guys working here were awesome, fast moving, and full of great bike info. They event had my bike ready to go in about thirty minutes. They also attached a new seat for me that's a seat and a bike lock all in one, it's called the Seatylock.
The Cyclist not only handles bike upkeep, but they also sell all sorts of bikes, including mountain bikes, road bikes and the HB favorite, the beach cruiser. They even have those cruisers with the fatty tires, which are meant to be used on the beach, who knew? Except for everyone who lives near the beach. Duh.
All types of tires, bike locks, helmets, literally anything you need for your biking needs, The Cyclist has got you covered!